Ok you've got problems with your SugarCRM. We assume you are using the SugarCRM Community Edition. If not, then you better talk to your SugarCRM supplier and ask them to sort it out, after all, you're paying for it in order to make your life easier, not lose your hair over.

 

So it is the Community Edition. First off, to be fair let's remember that this version is provided for free and many developers have worked long and hard over the years to get it to where it is today. But what's in it for them? Well, SugarCRM Community Edition is a development edition, i.e. developers use it to test new functionality and ideas on it, hence, unsurprisingly there are bugs in it. 

 

The Community Edition will have plenty of testing software elements to it and may change functionality quite frequently. And because SugarCRM CE is a software development, it often means that if you correct any problems these fixes will not make it into the next version release, so as soon as you upgrade, all your previous bugs come back and it may make you want to pull your hair out.

 

We are writing this because we feel it is important to understand what you get with SugarCRM's free Community Edition. These days most businesses feel the pressure and we are trying to cut out cost whereever we can. Hence a free CRM is the obvious solution, but you will have to account for the downside and do your maths to see whether it wouldn't be wiser to pay a little, get the support and minimise the risk of bugs in the system - and keep your hair.

 

There's an alternative though: It's called iSAM Lite. It will give your business a solid, basic CRM for free - without the bugs. "Why do we deliver it for free?" I hear you say. We deliver it for free because we believe it is a unique opportunity for you to realise the power and functionality of iSAM for your business and that you will want more of it as your business grows. So instead of spending on advertising, we put that money into the development of our free iSAM Lite version and experience tells us that our clients appreciate that and stick with us as they grow.

 

Enough talk, try iSAM Lite yourself - for free - just click here.

 

Your Abazander Team